Quality Statement
At AAW Group, quality is a core component of our Corporate Business Principles. We are dedicated to achieving sustainable growth by consistently meeting and exceeding the diverse needs and expectations of our customers. AAW Group Holdings Pty Ltd, along with its related entities—including AAW Global Logistics (Australia) Pty Ltd (trading as AAW Project Logistics), AAW Bulk Liquid Logistics Pty Ltd, AAW Global Logistics (NZ) Limited, Regional Shipping Services Pty Ltd (trading as PIL Logistics Australia), and Coastalbridge Pty Ltd (trading as Coastalbridge Agencies)—is committed to the effective implementation of our Quality Management System (QMS) in accordance with ISO 9001 Standards.
To achieve this objective, we will:
- Deliver added value to our customers by identifying, monitoring, and responding to their needs, expectations, and levels of satisfaction.
- Provide services that meet or exceed the standards prescribed in relevant agreements, contracts, codes, and statutory obligations.
- Set measurable targets and seek to continually improve the delivery of our services.
- Continually review and improve the effectiveness of the Quality Management System.
- In providing quality services, we will embrace new ideas, technology, and innovation. We will strive for continuous improvement, setting new benchmarks to maintain our strong reputation within the industry.
- Take due care to ensure that all our activities are safe for all parties who may come into contact with our work.
- Ensure that our suppliers, contractors and other partners operate in accordance with this objective.
